![]() ![]() In contrast, Zendesk’s core capabilities are ready to use right out of the box with minimal setup, and your team doesn’t have to work so hard to maintain it. Once it’s built, you’ll have larger code bases to maintain, which takes developer time away from other areas of the business. It also requires time and effort from internal stakeholders, including IT, security, and legal. It can take nine months or more for a team of in-house developers to build the first version of a complex app. Security and compliance are too complex to manageīuilding your own app takes a big upfront investment of time and resources before you see any value.Business changes are happening faster than ever.Homegrown solutions are rigid, leading to inefficient workarounds.They don’t have enough developer resources to support ongoing maintenance.Built apps have a high total cost of ownership (TCO). ![]()
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